Friday, September 18, 2015

SOP – Staff Grooming in Food and Beverage department

SOP – Staff Grooming in Food and Beverage department
SOP Number: F&B ( SOP serial number and department code )
Department: Food and Beverage Service – General
Time to Train: 30 Minutes

Grooming in F&B Department:

For Gentlemen:

Hair
·         Hair should be combed back, short, well trimmed and should not cover the forehead. It should not be grown below the nape of the neck.
·         Natural color of hair to be maintained and not be excessively gelled or frizzy.
·         Sideburns should not be below the middle of ear Moustache and beard
·         Moustache if worn be well trimmed and not cover the upper lip.
·         Should be clean shaven on duty. Beard permitted for religious reasons only should be well trimmed.
Nails
·         Hand and toe Nails be clean and well trimmed. No colour is permitted.
Jewellery
·         Jewellery must be limited to a minimum
·         One ring on each hand
·         Bracelets are not allowed unless for religious reasons.
·         Metal watches of reasonable size with leather or metal strap to be worn.
·         Ear rings are not permitted
Breath
·         Breath must be fresh (no smell of foodstuff, cigarette smoke or alcohol)
Body odour
·         Ensure that deodorants and/or anti prespirants are used daily to ensure that no body odour is present.
Footwear
·         Black socks to be worn. Socks be changed daily so that it doesn’t smell
·         Black shoes with laces to be worn
·         Safety shoes by company are issued to engineering and Kitchen employees. The same to be worn.
For ladies:

Hair
·         Hair should be combed back, well trimmed and should not cover the forehead.
·         Hair should be made into a bun and covered with a net.
·         Hair length  if just upto the nape of the neck could be made into a pony tail.
·         Hair should not fall below the nape of the neck.
·         Natural colour of hair to be maintained and not be excessively gelled or frizzy.
Face
·         A light make up of foundation, eye liner be worn. Rouge as per skin tone may be worn.
·         A neutral or medium shade lipstick should be worn.
·         Heavy or brightly colored make up to be avoided.
Nails
·         Hand and toe Nails be clean and well trimmed. If nails are long they should be shaped
·         Nail polish of neutral or light shades are permitted.
Jewellery
·         Jewellery must be limited to a minimum. No large or hanging or noisy jewellery to be worn.
·         One ring on each hand
·         One simple bracelets or bangle can be worn.
·         Only one Ear studs to be worn.
·         Metal watches of reasonable size with leather or metal strap to be worn.
Breath
·         Breath must be fresh (no smell of foodstuff, cigarette smoke or alcohol)
Body odour
·         Ensure that deodorants and/or anti prespirants are used daily to ensure that no body odour is present.
Footwear
·         Stockings may or may not be worn with skirts. If worn should be of skin tone and plain in texture. In case of trousers black socks to be worn.
·         Black shoes with a small heel to be worn. Pencil or high heels are not permitted.

·         Safety shoes by company are issued to engineering and Kitchen employees. The same to be worn.

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