Assignment brief Unit 6 Food & Drink Service 1 to 4

Assignment brief
Qualification	BTEC Level 3 Higher National Diploma (QCF)
Unit number and title	Unit 06 Food and Drink Service
Start date	04/06/2015
Deadline	10/06/2015
Assessor name	Vikas Drall
Assignment title	The importance of meal experience in food and drink service operation.
The purpose of this assignment is to enable you to gain knowledge and understanding  of the meal experience in food and drink service operations and skill to prepare , provide and review provision of food and drink service.
Scenario You have taken the role of a restaurant manager and need to produce a presentation about the need of meal experience in food and drink service operation for use with new staff.
Task 1  To achieve P1, You must explain the importance of the meal experience, based on their work experience or visits to a variety of businesses. You  should include a minimum of three different situations in their explanation, covering each of the meal experience criteria.
Task2  M1 requires You  to analyse in detail at least two different food and drink service operations, focusing on all aspects of the meal experience, operational issues and customer service.

This brief has been verified as being fit for purpose
Assessor	Vikas Drall
Signature		Date	29.05.2015
Internal verifier	Preeti
Signature		Date	29.05.2015

  

Assignment brief
Qualification	BTEC Level 3 Higher National Diploma (QCF)
Unit number and title	Unit 06 Food and Drink Service
Start date	12/06/2015
Deadline	19/06/2015
Assessor name	Vikas Drall
Assignment title	Organising the preparation and layout of a food and drink service operation.
The purpose of this assignment is to enable you to gain knowledge and understanding  of the meal experience in food and drink service operations and skill to prepare , provide and review provision of food and drink service.
Scenario You have to continue the role of a restaurant manager and are required to organise the preparation and layout of a food and drink service operation.
Task 1 For P2, You have to organise and implement the preparation and layout of the environment before starting the service. Evidence could be gathered through observation by the tutor of team briefings or a written brief together with evidence of a single practical exercise when the learner has had specific responsibility

This brief has been verified as being fit for purpose
Assessor	Vikas Drall
Signature		Date	10.06.2015
Internal verifier	Preeti
Signature		Date	10.06.2015

  

Assignment brief
Qualification	BTEC Level 3 Higher National Diploma (QCF)
Unit number and title	Unit 06 Food and drink service
Start date	23/06/2015
Deadline	10/07/2015
Assessor name	Vikas Drall
Assignment title	Providing food and drink service and customer service.
The purpose of this assignment is to enable you to gain knowledge and understanding  of the meal experience in food and drink service operations and skill to prepare , provide and review provision of food and drink service.
Scenario You have to continue the role of a restaurant manager and are required to provide food and drink service to real customers.
Task 1 To achieve P3,You need to demonstrate food and drink service skills. This can be evidenced in the form of video tapes or witness testimonies from assessors and supported by written descriptions of the practical scenario. The evidence could, for the most part, come from the same practical situations as for P2. Although learners must show competent skills, at pass level it is expected that they will require guidance and support.
Task2 Evidence for P4 could be in the form of video or witness testimonies from assessors. The witness testimonies should give sufficient information to confirm that the requirements of achieving a professional approach to personal, social, technical and customer service skills have been met, as have levels of teamwork and communication.
Task 3 The evidence for M2 must show that you  are capable of using initiative and show confidence and independence in food and drink service and customer care skills. Evidence should come from real-life food and drink service situations. Your competence in meeting this criterion should be evidenced by an observation sheet with reference made to how and why you have achieved M2.
Task 4 To achieve D1, witness testimonies and/or observation sheets should give detailed information to confirm that you have demonstrated a high level of personal and technical skills. Examples of effective technical skills at this level could be  who is able to anticipate customer needs and can demonstrate customer service to a standard which is over and above that normally expected.

This brief has been verified as being fit for purpose
Assessor	Vikas Drall
Signature		Date	18 .06.2015
Internal verifier	Preeti
Signature		Date	18.06.2015

  

Assignment brief
Qualification	BTEC Level 3 Higher National Diploma (QCF)
Unit number and title	Unit 06 Food and Drink service
Start date	13/07/2015
Deadline	22/07/2015
Assessor name	Vikas Drall
Assignment title	Review of food and drink service operation.
The purpose of this assignment is to enable you to gain knowledge and understanding  of the meal experience in food and drink service operations and skill to prepare , provide and review provision of food and drink service.
Scenario You have to continue the role of a restaurant manager and are asked to review the food and drink service operation.
Task 1 To achieve P5, you  are required to review food and drink service provision using appropriate evaluation techniques and criteria and should provide evidence which shows understanding of the need to measure the performance of a food service operation. The criteria should be specific and measurable. Examples of appropriate criteria could be ‘all tables are to receive orders within 15 minutes’ or ‘the menu should reflect good value for money compared to other similar businesses’. you  should also explain the benefits of this approach. This can be done in general terms and need not be linked to a specific food service project.
Task2 Evidence for M3 will build on the criteria identified in P5. The criteria used could be predetermined by the assignment brief, but you should relate the evidence to a specific practical scenario and produce valid recommendations for improvement. You  should collect data from reliable sources, eg customer comment cards and feedback from colleagues, rather than basing the whole review on their own opinion.
Task 3 Evidence for D2 could be in the form of a presentation or a written report. Joint evaluation as part of a team would not be acceptable. You  must set their own criteria for assessing a food and drink service operation and make recommendations for improvement that are justified and prioritised. The action plan should be realistic and achievable in the context of the chosen food and drink operation.

This brief has been verified as being fit for purpose
Assessor	Vikas Drall
Signature		Date	30 .06.2015
Internal verifier	Preeti
Signature		Date	30.06.2015